Service Robots vs. Humanoids: Who Actually Wins the Workplace?

Robots split into two camps: built around the task, or built around us. As humanoids close the gap, they start competing for human roles — receptionist, server, frontline staff — not just background labor. This session breaks down what each form factor actually costs and returns today, and where the line sits between a tool that disappears into operations and a machine standing in a human role.